If you're having trouble finding your order confirmation email, don't worry! We automatically send out emails when orders are fulfilled, but they can sometimes end up in your spam folder. If you still can't find it, it might be because the email addr
We want to get your orders to you quickly, so we usually pack and dispatch them quickly. Unfortunately, once an order is placed, it can't be cancelled, because it is already in the process of being packed and shipped. We understand this might be inco
We want to make sure you don't miss out on any important information, so once your order is fulfilled, we'll send out an automatic email with all the shipping details. If it's not in your inbox, don't forget to check your spam folder!. We hope this f
It typically takes 1-3 days depending on your state to receive your order, but it can vary, depending on your location and how many orders we're currently processing. Sorry for any delays – our products are selling fast, and we're doing all we can to
Hey there! To easily track your order and stay updated on your shipment, head over to our tracking page https://lulahairco.com/apps/track123. All you need to do is enter your order number and email and you can get all the details you need. We hope th
We know how important it is to get your order delivered on time, so we want to let you know that there may be a slight delay in the data provided by our shipping couriers. Tracking info can sometimes take a few days to update in our system, but rest
Friendly reminder: You have 14 days from the date of delivery/receiving of your order to return or exchange your item(s) after that, we can no longer issue a store credit or replacement due to health and hygienic reasons. Free Items acquired via any